Welcome to Clo! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our site. 

1. General Use

• By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

• All content, products, and services available on this website are provided by Clo and are intended for personal, non-commercial use only.

2. Products and Orders

• Product Descriptions: We make every effort to provide accurate product descriptions and images, but we do not guarantee that all information is error-free. Colors and images may vary slightly due to screen displays.

• Order Acceptance: Once an order is placed, you will receive an email confirmation. However, we reserve the right to cancel or refuse any order for any reason, including limitations on quantities available, errors in product or pricing information, or concerns regarding fraudulent or unauthorized transactions.

• Pricing and Availability: Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice. In the event of a pricing error, we will notify you before processing your order.

3. Payment and Billing

• Payment Methods: We accept various payment methods, including credit/debit cards and other third-party payment gateways. By submitting your payment information, you agree to the use of a secure payment gateway for order processing.

• Billing Information: You are responsible for providing accurate and up-to-date billing and shipping information. If we suspect an invalid or fraudulent transaction, we may cancel your order and notify you.

4. Shipping and Delivery

• Please refer to our Shipping Policy for detailed information regarding processing times, delivery, and shipping options.

• We are not responsible for delays caused by shipping carriers, customs procedures, or unforeseen circumstances beyond our control.

5. Replacement/Exchange Policy

• Return Policy: If you receive a defective product, you may request a replacement or exchange in accordance with our policy. Items must be returned in their original condition within the specified period.

• We reserve the right to deny returns or exchanges.

6. Intellectual Property

• All content on our website, including text, images, logos, and trademarks, are the property of Clo and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

7. Limitation of Liability

• Clo is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, loss of profits, data, or damages from the use or inability to use the website or services.

• We are not responsible for any damages or losses resulting from third-party links, content, or services available through our website.

8. User Responsibilities

• By using our website, you agree not to engage in any illegal activities, harassment, or fraudulent behavior. We reserve the right to terminate or restrict your access to our site if we suspect misuse or violation of these terms.

9. Changes to the Terms and Conditions

• Clo reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically to stay informed.

10. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of our website or services will be subject to the exclusive jurisdiction of the courts of India.

11. Contact Information

• If you have any questions regarding these Terms and Conditions, please contact us at shopclo.in@gmail.com. By using Clo’s website, you agree to the above Terms and Conditions.