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Privacy Policy

At Clo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.

  • Automatically Collected Information: We may automatically collect certain information about your device and browsing actions when you visit our site, including IP address, browser type, operating system, and pages you visit.

  • Cookies: We use cookies to enhance your browsing experience and collect data about your use of our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

  • To process and fulfill your orders, including sending order confirmation and shipping updates.

  • To improve your shopping experience on our website, including personalized product recommendations.

  • To communicate with you regarding your orders, account information, or customer service inquiries.

  • To send marketing and promotional emails, with your consent. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in the email.

3. Sharing Your Information

  • We do not sell or rent your personal information to third parties.

  • We may share your information with trusted third-party service providers (such as payment processors and shipping companies) to help us fulfill your orders and deliver our services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purposes.

  • We may disclose your information if required by law or in response to a legal request, such as a court order or government investigation.

4. Data Security

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

  • You have the right to access, update, or delete your personal information at any time by logging into your account or contacting our customer service team at shopclo.in@gmail.com.

  • You can opt out of receiving marketing communications by following the unsubscribe instructions in any promotional email or by contacting us directly.

6. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.

7. Contact Us

  • If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please contact us at shopclo.in@gmail.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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